Returns & Exchanges
At Bask and Lather Co, we want you to love your hair and skin results. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on eligible items to ensure your satisfaction.
Check Eligibility
Ensure your item is in its original packaging and was purchased within the last 30 days. For hygiene reasons, heavily used products may not be eligible for a full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Pack and Ship
Securely package your items and use the provided prepaid shipping label or your preferred carrier to send the products back to our distribution center.
Receive Refund
Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing